One of the telecommunications providers in Luxembourg has decided to have shit service across the board - instead of just most of the time.
Proud 16-year-old 'Area Manager' JP Bichelot explains, "I got bored after designing new job titles for myself, so I decided to think big!"
"I want all customer service reps to be shrugging, 'take it or leave it' types. If the customer still isn't happy then we get impatient, sarcastic and as a final resort - openly insulting."
"Most expats complain to each other on social media groups, you see. The ones that do contact us just get blindsided with shocking naivety and google translated responses. We love to play the language game... When we're not busy pissing ourselves laughing."
"I'll always work in Luxembourg to make sure that future customer service people are just like me."